• Bookings | Cancellations | Refunds 1
• Camping Cars | What's Inside 6
• Camping in Japan | How & Where 4
• Insurance | Exclusions | Policies 2
• Office | Hours, Pickup/Dropoff & Requests 5
• Rental Requirements | Driving, License & Rules 4

Bookings | Cancellations | Refunds

• What is the cancellation / refund policy?

  We try to be as understanding as possible but as we only have a small fleet we are turning customers away once a booking is made for specific dates.  

  If a paid bookings’ travel dates are wished to be amended or subsequently cancelled, the options and cancellation fee for the original booking will apply as follows:

  • If cancelled up to 60 days prior to pick up:
    > Full refund or free re-schedule within 6 months within Overland Campers car availability.
  • If cancelled from 31 to 59 days prior to pick up:
    > 20% of Gross Rental Fee OR free one chance re-schedule within six months within Overland Campers car availability
  • If cancelled 7 to 30 days prior to pick up:
    > 30% of Gross Rental Fee.
  • If cancelled on 2-6 days before pick up:
    > 50% of Gross Rental Fee.
  • If cancelled within 2 days before pick up or No Show:
    > 100% of Gross Rental Fee.

  PLEASE DON’T BE LATE:
  Ensure that you arrive/check in at the agreed pick up time & location decided when the booking is completed.  We are a small boutique service and your understanding is appreciated! 

  Late arrivals with notice (email or phone call) may be asked to check in at a later time, pay additional paid parking & staff costs/charges as we attend to other customer check-ins / schedule management  

  If you are late more than 15 minutes without notice (email or phone call), your booking will be considered a “No Show” then cancelled and no refund will be provided.  

  Any lateness will be subject to additional fees including paid parking & additional hourly staff costs/wages.
  

  • If Vehicle is returned early: No refund available 
  • Cancellations due to flight delays or flight cancellations will not be an exception to the cancellation policy
  • All cancellations requests should be submitted before 6pm JPST

  PLEASE NOTE:
  As a small boutique service with a limited number of vehicles each with their own class, cost structure and options offered.
  In the unfortunate event due to unforeseen circumstances that a paid booked vehicles becomes unavailable the full paid amount will refunded.  In rare cases that an alternative vehicles from our offering is available for the paid booked dates, you may be offered to change vehicle and class (*partial refund or an additional cost may apply based on the alternative vehicle class, cost and options).

   

Camping Cars | What's Inside

• What is included with the seasonal bedding sets?

  Our Winter Seasonal Bedding Set (November to March) consists of pillows, a thermal “heat-tech” under sheet, high quality winter goose feather down duvet, winter blanket and an electric blanket;

  our Spring Seasonal Bedding Set (April to June) consists of pillows, a high quality goose feather down duvet;

  our Summer Seasonal Bedding Set (July to August) consists of pillows, a light weight duvet and electric fan;

  our Autumn Seasonal Bedding Set (September to October) consists of pillows, a high quality goose down feather duvet and blanket.

  
  Please NOTE. 
  For Winter months the supplied electric blanket consumes a large amount of electrical energy and is a limited/finite resource.  The amount of “use-time” of electrical blankets & equipment depends on each customers usage, driving time & environment.
  If there is concern, it is encouraged that customers book campgrounds offering mains 110V power to charge the supplied portable battery via extension cable.

  Additionally offer high power hot air heaters that can produce & feed hot air into the roof tents.  These can be seen the the “extras” web page and opted for when making a booking request.

  We remind that this Overland experience is camping in nature.   It is the customers responsibility to pack adequate clothing for individual comfort needs.

• What make & model are your Overland camping cars?

  We currently have 9 models in our fleet:

  * New Suzuki Jimny Sierra: (Gray, Jungle Green, Sand & Blue 3-door)

  * Toyota FJ Cruiser: (Black, 5-door)

  * New Land Rover Defender 90SE: (Fuji White,  3-door)
  

  * New Land Rover Defender 110S: (Tasman Blue,  5-door)

  * New Land Rover Defender 110SE: (Pangea Green,  5-door)

  * New Land Rover Defender 130 OutBound: (Metallic Black,  5-door)

  All of our fleet are Automatic Transmission and are Right Hand Drive.
  All have good to excellent gas mileage and are able to be parked in all normal sized car park.
  
  Please note that the campers have height restrictions because of the roof top tent and are unable to be parked in underground or covered car parking facilities.

• How many people can travel in the Overland campings cars?

  * Suzuki Jimny Sierra (Sand & Blue): Comfortably Seats 2, sleeps up to 2 (2 adults in the roof top tent that is approximately the size of a semi-double bed).

  * Suzuki Jimny Sierra (Green & Gray): Comfortably Seats 2 and possibly 1 child, sleeps up to 3 (2-3 adults in the roof top tent that is approximately the size of a double bed).

  * FJ Cruiser: Comfortably Seats 5, sleeps up to 3 (2-3 adults in the roof top tent that is approximately the size of a double bed).

  * Landrover Defender 110 (Tasman):  Seats up to 5 and sleeps 3 (2-3 adults in the roof top tent that is approximately the size of a double bed).

  * Landrover Defender 110 SE (Pangea):  Seats up to 5 and sleeps 4 (2 adults & 2 children in the roof top tent that is approximately the size of a Queen bed).

  * Landrover Defender 130 OutBound:  Seats up to 5 and sleeps 4 (2 adults & 2 children in the roof top tent that is approximately the size of a Queen bed).

  Seating is according to how many seat belts are available in each vehicle.

• What equipment comes with the Overland camping car?

  The most common feedback is “you have thought of everything!”

  Unlike anywhere else, we take extra pride in planning, design and product quality to enhance your total experience.
  

  All rentals include; roof top tents, seasonal bedding, shade/awnings, fridges, camping chairs, tables, lights, speakers, gas stoves, Italian coffee set, pots/pans, chefs knives, cutting boards, cutlery and everything you need to cook (lighters, salt, pepper, olive oil, aluminium foil etc)

  24 hour non stop electricity is available to charge your phones, drones, laptops, cameras or hairdryer.

  A cleaning set, wet wipes and paper towels are all included.

  There is allot more to mention. Each camping car has hand selected products, so please check each car page for more details of what’s included.

• Can I rent extra items?

  Yes!  We rent out various items including; Bonfire Pits, Tarps, Child Seats, Snow Chains, SurfBoard Roof Racks, Bike Racks and more..

  You can see a full list of our Extras available for rent.

• Can I bring my pet with me?

  We try our best to allow pets with some of our Overland Camping cars but it really depends on the type of pet, size and your pets sleeping style.  

  Please tell us about your furry friend and we can advise our best options.
  We may charge up-to 10,000yen as a non-refundable pet fee (up to 2 pets allowed).

Camping in Japan | How & Where

• Do you have a secure luggage storage service?

  Yes, we can arrange a secure luggage storage service for 550yen per item, per calendar day at pick up/check in.

  Please Note. We can not store any foods or perishables and can not accept responsibility for any damages / breakages.

• Where can I park and sleep in the Overland camping car overnight?

  The beauty of traveling in an Overland camping car is the freedom it gives you to get off the beaten path and find camping on the fly.  We love hearing about new places and secret spots from our customers! 

  
  Ninja Camping / Nature Parking / Wild Camping
  Part of the adventure is there are free nature spots and free parking sites along rivers, oceans, mountains found all over Japan for you to secretly discover (and tell us about!).
  Legally you can generally park and sleep just about anywhere. However, parking in a busy city might attract negative attention (and not a nice overland experience!) and you could be asked to leave.
  The basic rule is if you see other people doing it, it is probably okay.  We often find that local hobby fisherman know some of the best spots, so with google maps, try to think where they might be looking for early morning fish!
  

  
  Auto Camping and Camp Sites
  There are more than 1,000 auto camp sites throughout Japan.
  Google maps can be your best friend, by finding an area first you can search with the key words “auto camp, auto camping, campgrounds, camping ground or RV park” with a quick check of the photos and reviews you can find some logical options.
  Please note that many camp sites require booking in advance especially during national holidays and long weekends in the summer.

  
  Roadside stations (Michi-no-eki) 道の駅
  https://www.michi-no-eki.jp/stations/english

  Michi-no-eki camping is becoming very popular in Japan and there are communities of people doing this regularly. Michi-no-eki are parking and resting facilities with large free parking areas and clean restrooms that are available 24 hours. There are over 1,000 roadside stations all over Japan. During the day, you can usually purchase local food and souvenirs, and get useful information about the area. Some facilities have hot spring baths and other services. Parking and sleeping at Michi-no-eki is usually okay but the general rule is one night only. You can not take out a table or a chair from your camper and use them. Use of fire such as gas stove and BBQ in the parking lot is generally prohibited. Please observe the rules and good manners when using roadside station facilities.

  
  Service Area / Parking Area
  Service areas and parking areas on expressways are facilities to take a rest and are usually equipped with beverage vending machines and clean restrooms that are available 24 hours a day. Service areas are often connected to gas stations and restaurants. You may take a nap, but generally you should not use the facility for overnight stay. You can not take out a table or a chair from your camper and use them. Use of stove or BBQ in the parking lot is prohibited. Please observe the rules and good manners when using service and parking areas.

• How will I get by without a shower or bathroom in the Overland camping car ?

  While our fleet don’t have bathrooms, this is Japan and we highly encourage our renters to enjoy the public baths and onsens that are essential parts of the Japanese bathing culture. 

  Hot springs have been used for thousands of years in Japan, once for their medicinal purposes as “toji.” They remain popular for their associated many health benefits to this day. Japan is home to many volcanoes, which is why there are more than 20,000 onsen facilities located across the country. 

  Experiencing various Onsens can become memorable moments of the trip and if you find a great hot tub, please tell us about it so we can share with our other renters.

  Alternatively, our renters do just fine using campground facilities, convenience stores and public restrooms, and practicing “Leave No Trace” principles when dispersed camping. It is a matter of your own comfort level, but the freedom that overlanding travel gives you compared to RV’s is worth it for many!

• How much storage space is there for luggage?

  Check each Overland Camping Car page for luggage space dimensions and suggestions.

  As a general rule, travel light if possible—it’ll make your life easier!
  We recommend bringing soft-sided bags instead of hard cases as it makes it easier to maximize storage space.

  If necessary, we are able to arrange a secure luggage storage service for 550 yen per item per calendar day at pick up.

Insurance | Exclusions | Policies

• What insurance benefits are included?

  Our comprehensive insurance coverage is automatically included with every rental.  It is provided with a refundable insurance waiver of 200,000yen that is payable at pick-up.  This 200,000yen is a partial amount of the total waiver of 480,000yen or 220,000yen if the paid extended waiver is selected at the time of booking inquiry.
  The insurance waiver is per incident/accident, not per rental period.
  

  

  Comprehensive coverage includes;
  

  1. Other Party Liability Compensation (inflicted to someone else)
  Bodily Injury; UNLIMITED
  Property Damage; UNLIMITED

  2. Customer Party Compensation (your party injuries)
  Bodily/Personal Injury; up to 30,000,000yen (30M) 

  3. Rental Vehicle;
  Full coverage for original base vehicle value 

  4. Special Additions;
  Roadside Assistance Service
  Drive Recorder Dash Cam; (DAP) Drive Agent Personal Service
  Attorney Expense Coverage up to 2,000,000yen (2M)

  
  Please note that the provided insurance coverage does not include;
  * supplied camping equipment, roof top tent and contents.
  * a non-operation charge (NOC)

  Separate to the refundable waiver, in the event that repairs or cleaning of the vehicle are necessary due to accident, theft, breakdown or defacement, etc., the customer will be charged the following amount as compensation for loss of use for the duration.
  (a) Vehicle is driven to scheduled return location; ¥250,000 (tax exempt)
  (b) Vehicle is undriveable, not returned to scheduled return location; ¥400,000 (tax exempt)

• What is included with the Roadside Assistance Service?

  All our Overlanders include Japan nationwide roadside assistance support that is available 24/7, 365 days a year.

  Features and benefits covered per rental include;
  * Roadside response and phone mechanical consultation
  * Car towing up 150 kilometers
  * Dead / flat battery assistance
  * Keys locked inside the car assistance
  * Spare tyre change
  * Return public transportation costs

  Total value of the roadside assistance services included per rental is 150,000yen.

  * Please note that roadside assistance services are not covered if any of the rental terms in the agreement are broken or violated and costs would then be the customer’s responsibility.

Office | Hours, Pickup/Dropoff & Requests

• Where are the pickup/return locations for your Overland camping cars?

  We are conveniently located in Central Tokyo in a beautiful area!
  Our pick up and/or drop off location is a short walk from Yutenji station (5 minutes) or Naka Meguro Station (12 minutes) in Tokyo.

  Address;
  〒153-0065 Tokyo, Meguro City, Nakacho, 2 Chome−38−10 西村ビル
  https://maps.app.goo.gl/2sWrMjwoFTucaShF9?g_st=ic (google maps)

• What are your office hours and when can we pick up and drop off?

  
  We are open 7 days/week; closed some public holidays.
  8.30am – 6.30pm

  Pick up process takes approximately 30 minutes

• Can I pick up my Overland camping car early? / Can I drop off late?

  Contact Us if you would like to request an earlier pick up time, or request a late drop off
  (*Note it is not always possible to accommodate and a fee might be requested)

• Can I do one-way trips? Do you offer Overland camping car delivery and drop off services?

  No, Sorry not at this stage.
  All rentals need to be pick up and dropped off at our location.

• What is the minimum number of days that I need to rent an Overland Camping car?

  We really hope you can find a new Japan outside of Tokyo and enjoy the Overlander Life.

  The minimum rental requirement is 3, 5 or 7 calendar days depending on the vehicle.  Many of our customers go for weeks or even months at a time!

  Note: We do not offer 1 or 2 calendar day rentals as we use these short breaks in the schedule for routine vehicle maintenance & upgrades.

  Make a Reservation Enquiry to get started.

Rental Requirements | Driving, License & Rules

• Do I need a driver’s license to rent an Overland camping car?

  YES.
  All drivers are required to have a valid driver’s license from his or her respective country in hand at pick up in order to rent an Overlander (no print outs or electronically scanned copies are allowed).
  An International Driver’s License cannot be accepted in place of a driver’s license from your respective country.

  The team over at Kart have a helpful database of requirements for each countries passport/license;
  https://kart.st/en/drivers-license/

  Please bring your driver’s license and legal driving in Japan documents with you to pick up, otherwise you will not be able to rent!

• Do all drivers need to be present at the time of pick up?

  YES.
  All drivers must be present at the time of pick up to present their physical driver’s license and to sign the rental agreement. Electronic versions of the driver’s licenses are not sufficient.

  It is not possible to add another driver after pickup.

• I have a driver’s license from another country, can I rent an Overland Camping Car?

  YES, there are 2 methods and you can find the details here;
  https://english.jaf.or.jp/driving-in-japan/drive-in-japan

  The team over at Kart have a helpful database of requirements for each countries passport;
  https://kart.st/en/drivers-license/

  In short, the most common method is by obtaining an International Driving Permit (IDP) issued under the 1949 Geneva Convention. These are commonly issued in your home country and must be presented together with a valid drivers license and passport for driving in Japan

  Alternatively, if you have a driver’s license issued in Switzerland, Germany, France, Belgium, Monaco or Taiwan by following the requirements provided in the link above to obtain a Japanese translation of your license, you will be allowed to drive in Japan together with your valid original license and passport.

  ** Please Note

  The expiration date of an international driver’s license is one year from the date of issuance (be sure to confirm the date of issue), and the expiration date of driving in Japan is one year from the date of landing in Japan (passport stamp of the date of landing in Japan).

  There is a common trap for foreigners continuously residing in japan for more than one year where the International Driving Permit (IDP) becomes invalid and those often must obtain a local Japanese drivers license to rent a camping car.  You can see more in a diagram description here;
  https://www.npa.go.jp/english/bureau/traffic/2_drivers_license_English_ver2.pdf

  Driving with an international driver’s license obtained in a member country of the Paris Convention (1926), Washington Convention (1943), and Vienna Convention (1968) is not permitted in Japan.

• What age do I need to be to rent an Overland camping car?

  You must be at least 21 years of age (at the time of pickup) with a valid driver’s license to rent an Overland camping car